Refunds & Cancellation Policy

1. Introduction

This Refunds & Cancellation Policy (“Policy”) governs all payments made to Wings World Wide through our website, mobile applications, authorized representatives, or approved payment channels.

By making a payment towards membership, licensing, events, training programmes, or any other services offered by Wings World Wide, you acknowledge that you have read, understood, and agreed to this Policy.

2. Membership Fees

Membership fees are payable in advance and are applicable to the membership category selected by the applicant.

Membership fees may include, but are not limited to:

• Business Membership
• Founding Member Membership
• Chapter Leadership Programmes
• State Leadership Programmes
• Licensing Fees
• Training Programmes
• Events and Conferences
• Special Workshops

The applicable fee will be displayed at the time of registration or communicated through official Wings World Wide channels.

3. Payment Methods

Payments may be made through approved payment methods, including:

• Credit Cards
• Debit Cards
• UPI
• Net Banking
• Bank Transfer
• Official Payment Links
• Other approved digital payment solutions

Payments are processed through secure third-party payment gateways. Wings World Wide does not store complete card or banking credentials.

4. Membership Confirmation

A membership application is considered complete only after:

• Submission of the prescribed application;
• Successful payment of applicable fees; and
• Approval by the Membership Committee or the designated authority.

Payment alone does not guarantee membership approval.

5. Cancellation by the Applicant

Applicants may withdraw their membership application before it has been approved.

If the application has not yet been reviewed, Wings World Wide may refund the amount after deducting applicable administrative charges, if any.

Once membership has been approved and activated, cancellation requests will be governed by the provisions of this Policy.

6. Membership Cancellation After Activation

Membership is a professional commitment to participate in the Wings World Wide networking ecosystem.

Accordingly:

• Membership fees are generally non-refundable after activation.
• Memberships are non-transferable unless expressly approved in writing by Wings World Wide.
• Membership validity cannot ordinarily be paused, deferred, or transferred to another individual.

Exceptions, if any, shall be at the sole discretion of Wings World Wide.

7. The Wings World Wide Performance Promise

Wings World Wide is committed to delivering value through structured networking, meaningful business relationships, and qualified referral opportunities.

As part of this commitment, eligible members may qualify for the Wings World Wide Performance Promise, under which a refund of the membership fee may be considered if the member satisfies all prescribed engagement requirements and still does not receive qualified referral opportunities during the applicable evaluation period.

The Performance Promise is intended to recognize active participation and is subject to verification by Wings World Wide.

8. Eligibility for Refund Under the Performance Promise

To be eligible, a member must satisfy all applicable requirements, which may include:

• Consistent attendance at chapter meetings or approved representation by a substitute where permitted.
• Active participation in chapter activities.
• Completion of the prescribed number of One-to-One meetings.
• Timely submission of referral and business activity through official reporting systems.
• Active use of cross-chapter networking opportunities.
• Compliance with the S.T.A.R. Framework.
• Adherence to the Wings World Wide Code of Ethics.
• Compliance with all membership obligations throughout the evaluation period.

Eligibility will be assessed solely based on official records maintained by Wings World Wide.

9. Circumstances Where Refunds Will Not Be Granted

Refunds shall not be available where:

• The member voluntarily resigns.
• The member fails to satisfy participation requirements.
• The member violates the Code of Ethics.
• Membership is suspended or terminated for misconduct.
• Referral opportunities were provided but were not converted due to pricing, follow-up, service quality, or other factors outside the control of Wings World Wide.
• False or misleading information was submitted during the application process.
• Required documentation for refund assessment is not provided.

10. Events, Workshops and Training Programmes

Registration fees for events, conferences, workshops, and training programmes are generally non-refundable.

Where an event is cancelled by Wings World Wide, participants may be offered:

• A full refund;
• Transfer to another event; or
• Credit towards a future programme.

If an attendee is unable to participate, substitutions may be permitted only with prior written approval.

11. Duplicate Payments

In the event of an accidental duplicate payment, the payer should notify Wings World Wide promptly with proof of payment.

Upon verification, the duplicate amount will be refunded through the original payment method, subject to payment gateway processing timelines.

12. Failed Transactions

Where payment has been debited but confirmation has not been received:

• Applicants should retain the payment reference.
• Wings World Wide will verify the transaction with the payment gateway or banking partner.
• Appropriate action, including confirmation or refund, will be initiated after verification.

13. Refund Request Procedure

Eligible refund requests should be submitted in writing to the official Membership Support Team.

The request should include:

• Member Name
• Membership Number
• Chapter Name
• Payment Details
• Reason for Refund Request
• Supporting Documentation

Incomplete requests may delay processing.

14. Refund Review Process

All refund requests will undergo review by the appropriate Wings World Wide authority.

The review may include verification of:

• Attendance records;
• Referral activity;
• Participation metrics;
• Membership standing;
• Compliance with the S.T.A.R. Framework; and
• Performance Promise eligibility.

The decision of Wings World Wide shall be final, subject to applicable law.

15. Refund Processing Timeline

Approved refunds will ordinarily be processed within 15 to 30 business days from the date of approval.

Actual credit timelines may vary depending upon:

• Banks;
• Payment gateways;
• Card issuers; or
• Financial institutions.

16. Taxes and Charges

Processing charges, taxes, statutory levies, or payment gateway fees may be deducted where permitted by law.

Any applicable GST adjustments shall be handled in accordance with prevailing tax regulations.

17. Fraudulent Transactions

Wings World Wide reserves the right to refuse refunds where payments are suspected to involve:

• Fraud;
• Unauthorized transactions;
• Identity theft;
• Misrepresentation; or
• Violation of applicable laws.

Such matters may be referred to the appropriate authorities where necessary.

18. Modification of this Policy

Wings World Wide reserves the right to amend this Refund & Cancellation Policy at any time.

The revised version shall become effective immediately upon publication on the official website unless otherwise stated.

19. Governing Law

This Policy shall be governed by the laws of the Republic of India.

Any dispute arising under this Policy shall be subject to the exclusive jurisdiction of the competent courts where the registered office of Wings World Wide is situated.

20. Contact Us

For any questions regarding refunds, cancellations, or payments, please contact:

Wings World Wide
Membership Support
Email: membership@wingsworldwide.in
Phone: +91 95132 27848 | +91 78295 79359

Registered Office / Company Address:
Wings House, No. 236, 5th Main Rd,
HRBR Layout 2nd Block, HRBR Layout,
Kalyan Nagar, Bengaluru, Karnataka 560043

Acceptance

By making any payment to Wings World Wide, you confirm that you have read, understood, and agreed to this Refund & Cancellation Policy.